Emotional Intelligence Matters: The Value of EI at Work

Employees revealed that they’ve left a job because their boss wasn’t empathetic to the struggles in their personal and professional lives according to a study conducted by Ernst & Young. During a time when employee recruitment and retention is a top priority, organizations need to consider the role empathy plays in finding and keeping the best talent.

But empathy without action won’t stop turnover. That’s where emotional intelligence comes in. Emotional intelligence brings empathy and action together.